![]() Calls to 411 appear on monthly invoices as Other under. Verizon also offers 4-1-1 service via text message. 411 is the telephone number for local directory assistance in the United States and Canada. Phone customers who still want to find a phone number by dialing for directory assistance can call 1-800-FREE-411 (1-80), though a part of the call will contain an advertisement to offset the cost of looking up a number.ĪT&T’s competitors, Verizon and T-Mobile, still offer traditional 4-1-1 directory assistance for customers. Directory assistance is more commonly known as 411, a service that provides local and national phone numbers for a fee. Many of these options are free by comparison, AT&T charged $2.50 per 4-1-1 call before ending the service this month. ![]() It is another way to increase your phone. and 411.com also allow phone users to find numbers and addresses, while Spokeo allows customers to reverse-search phone numbers that called them. Currently ring-u does not offer and has no plans to offer Directory Assistance/411 access. Yelp, a popular business review site, typically contains updated phone numbers, addresses and hours for local restaurants, retailers, stylists and other services. Heads up: Calls to directory assistance may have a per-use fee. There are a number of other online services that help customers find telephone numbers and addresses for people and businesses. The library: Most local libraries have software for phone numbers. Call directory assistance Call 411 or enter an area code followed by 555.1212. For this reason, the company says customers should look up phone numbers and addresses using Google. Customers with AT&T Home Phone service, which uses the company’s traditional landline network, won’t be affected for the moment.ĪT&T said most customers who have phone service through them also have some kind of Internet connection - which makes sense, since VoIP phone service only works as long as a customer also has Internet. AT&T began notifying affected customers about the change last December. The move to stop offering directory assistance primarily impacts customers of AT&T’s U-Verse phone service and those who have VoIP service through AT&T Fiber. The company stopped offering directory assistance to VoIP phone customers on January 1, with affected subscribers now hearing a recording that their calls can’t be completed. You can get a free listing for your small business at YP.com (aka the real Yellow Pages) and. (Photo via Wikimedia Commons, Graphic by The Desk)ĪT&T says it has shut down its directory assistance service via the 4-1-1 telephone number for residential and small business customers of its voice-over-Internet (VoIP) phone service. 411 directory assistance allows you to reach a live operator for directory assistance from your T-Mobile phone. Online versions of yellow and/or white pages exist, too. The logo of telecom AT&T is seen on a building in Chicago.
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